Privacy Policy
Ye Ai Solutions (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://inkai.site our services, and any related applications (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
User Inputs: Conversations, queries, and other information you provide when interacting with our AI systems.
Contact Details: Name, email address, phone number, or other details you provide when signing up or contacting us.
Payment Information: Billing details and transaction information (processed securely via third-party providers).
Technical Data: Device information, IP address, and usage activity (through cookies and analytics tools).
2. How We Use Your Information
We process personal data for the following purposes:
To provide and improve our AI-driven Services
To enhance AI model performance and training
To provide customer support and respond to inquiries
To process payments and manage accounts
To send service updates and marketing communications (with opt-out option)
To comply with legal and regulatory obligations
3. Third-Party Services
We work with trusted service providers to operate our Services, including:
OpenAI & Grok – for AI model processing and responses
Go High Level – for CRM and marketing automation
Twilio – for communications and messaging services
These providers process data on our behalf under strict contractual obligations.
4. Data Retention
We retain personal data for as long as your account remains active. If you request account deletion, we delete or anonymize your data unless retention is required by law.
5. User Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications
Restrict or object to certain data processing
You may exercise these rights by contacting us at [email protected].
6. Security Measures
We implement technical and organizational safeguards, including encryption, secure servers, and access controls, to protect your personal information.
7. International Data Transfers
We do not knowingly transfer or store your personal data outside of Dubai, UAE. However, some of our third-party providers (such as OpenAI) may process data internationally under appropriate safeguards.
8. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”
10. Contact Us
For privacy concerns, questions, or requests, you may contact us at:
INK. Ai Solutions
B Stars DSO, Dubai, UAE
Email: [email protected]
Website: https://inkai.site